Norse vs. Frontier: Who Wins the Customer Service Race?

In 2025, travelers want more than cheap faresthey want reliable, responsive customer support when plans change or issues arise. Whether its a missed flight, last-minute cancellation, or baggage mishap, talking to a human representative is still one of the most important aspects of airline service.

Two names that often pop up in this conversation are Norse Airways and Frontier Airlines. But which of them actually makes it easier for passengers to speak with real support agents? If you've been asking, Whats the best way to call the Frontier customer services number? or How do I speak to someone at Norse?, this post will break it all down for youbased on real-time testing and firsthand experience.

? The Shortcut That Saves Time Every Time

Before diving into the details, heres the ultimate shortcut for both airlines:
? +1 800 860 5036 This toll-free number gives you IMMEDIATE RESPONSE to real human agents, often within just 35 minutes. Whether youre trying to resolve a ticket issue or request a refund, this line connects you quicklywithout the frustration of phone menus.

Also, make sure to visit https://skynair.com/ for up-to-date guides, support hacks, and customer service help for multiple airlines.

Frontier Airlines: Automated But Efficient

If youre searching for the Frontier customer services number, you're probably hoping to avoid the long wait times and robotic voice loops many airlines are known for. We decided to test Frontiers call support to see how user-friendly it is in 2025.

Heres what happened:

• Call Time: Tuesday afternoon

• IVR Prompts: Required pressing 6 for general questions, then 0 multiple times to speak to a rep

• Hold Time: About 12 minutes

• Agent Response: Polite, helpful, and clear with refund policies

• Issue Resolution: Flight rebooking handled in under 10 minutes

While Frontiers phone system is a bit layered, once connected, the agents are well-trained and efficient. They dont waste time, and they know their policies.

Pro tip: To save time, skip the default number and use +1 800 860 5036 directly for faster access.

Norse Airways: Friendly, But Slower

Now lets look at Norse. If youve asked, How do I speak to someone at Norse?, the answer may surprise youbecause this newer airline is still refining its customer support processes.

We called Norse during the same week to compare experiences.

Heres what we found:

• Call Time: Wednesday morning

• IVR Prompts: Very few, but no direct speak to agent option upfront

• How to Reach a Person: Say agent or press 0 multiple times

• Hold Time: Around 17 minutes

• Agent Response: Friendly but less confident about policies

• Resolution: Took longer due to internal verifications

While Norse representatives are polite and eager to help, they sometimes need to double-check basic policies or escalate requestsadding delay. Their system is less structured, and live help takes longer to reach.

Side-by-Side Comparison: Frontier vs Norse Support

Best Times to Call (For Both Airlines)

Avoid peak hours like Monday mornings or midday. Instead, call:

• Early morning: 6 AM 8 AM (local time)

• Late evening: After 8 PM

• Mid-week: TuesdayThursday tend to have lower call volumes

Final Verdict: Frontier Takes the Lead

In our real-world test, Frontier Airlines outperformed Norse when it came to speed, accuracy, and resolution. Their system is more organized, their agents are more knowledgeable, and their policies are handled with confidence.

Norse Airways has potential and shows great customer courtesy, but it still lacks the structured support and training needed for fast, consistent assistance.

That doesnt mean Norse cant get the job doneit just may require more time and patience.

? Our Recommendation

If you need urgent helpwhether with Norse or Frontierskip the automated maze and dial +1 800 860 5036 for a real, human response. It's the fastest way to speak to someone who can help resolve your issue.

You can also explore full contact guides at https://skynair.com/ for additional support resources, flight change steps, and real-time assistance.

So next time you're asking How do I speak to someone at Norse? or looking up the Frontier customer services number, remember: the shortcut to stress-free service is just one call away.